Syed's picture
Nov 26, 2013
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Caller Id Config/CID 602

Hi All 

 

I am trying to configure CID 602 and I have installed SAMBAPOS with caller id option.

just to give you bit of background we have 11 digits number .. for e.g. local number (#####) ###### so local number are like 01924 123456 and mobiles are like 07584 123456. 

Now the issue I have is, I have configured the CID 602 and test shows that it works correctly when phone rings, please see the screenshoot 'Image1_Caller_id_test.png'

I have configured the customer and delivery entities following documentation from SAMBA website but  when I ring from mobile which I have assigned to customer nothing shows up.

 

Can some one please shed some light and thanks in advance for your help.

 

Thanks

Syed

 

 

 

2 answers

Syed's picture
Syed
Nov 27, 2013
Reputation: 23
+1
-28 likes
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Syed's picture
Syed
Nov 26, 2013
Reputation: 23
+1
-4 likes
-1

issue is now solved, problem is not in Configs or Device. It was issue at my phone line service provider.

 

I have the same problem.
Please tell us, how you solved thats? Please tell me, how do you solve that?
What was a problem resulting from service provider?

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