darks's picture
Aug 20, 2013
2134 views
Reputation: 1
+1
-58 likes
-1

create new ticket actions buttons on entity screen

is there an create new ticket actions? what i'm trying to do is a delivery main business and ocasionally takes order without phone number or name. so i'm planning on adding two buttons to an custom entity screen with a search entity on the side so if i need to quickly creat a new ticket i just have to click on that button. i know it possibly to use the department button, but it in the corner and small i want it to be big and accessible fast. 

1 answers

JohnSCS's picture
best answer
JohnSCS
Aug 21, 2013
Reputation: 271
+1
+20 likes
-1

Create a custom entity screen, add your Entity Search widget, and then add an Entity Button, but don't select an Entity Name, just set a caption like 'No Customer' and this will open a new ticket without selecting a customer first.

 

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